Description
Business Analysis (Fourth Edition) by Debra Paul and James Cadle delivers a comprehensive, reader-friendly exploration of the full business analysis landscape. Updated by recognized practitioners and academics, this edition introduces the new Business Analysis Service Framework, enabling analysts to position their work strategically and effectively within organizational change initiatives.
Grounded in practical methodology, the book guides readers through key topics: defining business analysis services, conducting strategic assessments, stakeholder engagement, process modeling, requirements engineering, and crafting financial business cases. . New content reflects current trends—like design thinking, customer experience mapping, digital service modeling, enterprise architecture, and Agile integration—making this edition timely and relevant in today’s evolving role of business analysis.
Structured to support both learners and seasoned professionals, the text walks users through real-world tools and techniques including gap analysis, BPMN modeling, stakeholder mapping, and business case preparation. It also aligns with the BCS certification syllabus, providing a trusted resource for exam prep and professional development.
Complete with sample case studies, diagrams, checklists, and review questions, this fourth edition positions itself as both a primer and a long-term reference for business analysts aiming for excellence in delivering business change and strategic value.
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